Privacy Policy
TERMS AND CONDITIONS OF MONIT24 SERVICES
This Policy is addressed to Users of the website https://*.monit24.pl (“Service”). It describes the rules for collecting and using User data gathered directly from them or through cookies and similar technologies.
Data Controller.
The controller of the data collected from using the Service is Monit24.pl Spółka z ograniczoną odpowiedzialnością, based in Kraków, Plac Wolnica 13/10, 31-060 Kraków, tel. +48 500170232, e-mail: biuro@monit24.pl. For matters related to the processing of your data by the Controller, you may contact us using the above details.
Scope of Collected Data
- The Service allows you to contact the Controller and provide identification and contact details, as well as information contained in your message.
- The Controller also collects data related to your activity, such as time spent on the site, search phrases, number of subpages viewed, date and source of visit.
Source of Data
- J If you contacted the Controller, the data was provided directly by you.
- If your data was provided in connection with a matter handled by another person who referred the case to the Controller, the source of the data is that person. In such cases, the Controller receives identification, address, and case-related data, such as a description of the matter.
Purpose and Legal Basis for Processing Personal Data
Your data may be processed for:
- analyzing network traffic, ensuring security within the Service, and tailoring content to Users’ needs, based on the legitimate interest of the Controller (Art. 6(1)(f) GDPR);
- responding to inquiries, providing requested offers, fulfilling agreements, and handling correspondence related to the matter, based on your consent and the Controller’s legitimate interest in delivering Monit24 services or meeting User requests (Art. 6(1)(a) and (f) GDPR).
Right to Withdraw Consent
You may withdraw your consent to the processing of contact data at any time by contacting the Controller. Withdrawal of consent may hinder or prevent further communication.
Mandatory or Voluntary Provision of Data
- Providing data for the purpose of handling your matter is voluntary but necessary. Failure to provide data may hinder or prevent consideration of the matter.
- Providing data necessary for statistical analysis of Service Users is voluntary. You may use the so-called incognito mode to browse the site without sharing visit information with the Controller. Using incognito mode, i.e., not providing data, does not affect your ability to use the Service.
Your GDPR Rights Regarding Data Processing
You have the right to:
- request access to your data and obtain a copy (Art. 15 GDPR);
- request rectification or correction of data (Art. 16 GDPR) if inaccurate or incomplete;
- request deleting data (Art. 17 GDPR);
- request restriction of processing (Art. 18 GDPR), e.g., if you contest the accuracy of the data, for the period allowing verification;
- lodge a complaint regarding data processing with the President of the Personal Data Protection Office.
Recipients of Your Personal Data
Recipients of your personal data may only be entities authorized by law. Additionally, your data may be shared with contractors providing accounting, legal, courier, postal, and IT infrastructure services to the Controller.
Data Retention Period
Your personal data will be stored until consent is withdrawn or until the matter is resolved, and thereafter until the expiration of limitation periods related to its execution.
Data related to traffic analysis collected via cookies and similar technologies may be stored until the cookie expires. Some cookies never expire, therefore the retention period equals the time necessary for the Controller to fulfill purposes such as ensuring security and analyzing historical traffic data.
Transfer of Data to Third Countries or International Organizations
Your data will not be transferred to third countries or international organizations.
Use of Cookies and Similar Technologies
The Service enables the collection of User information via cookies and similar technologies, typically installed on the User’s device (computer, smartphone, etc.). These are used to remember User preferences (font choice, contrast, policy acceptance), maintain sessions (e.g., after login), remember passwords (with consent), collect information about the User’s device and visit for security, analysis, and content customization.
Information obtained via cookies and similar technologies is not combined with other User data nor used to identify Users by the Controller.
Users may configure their browser to block specific types of cookies or allow only those necessary for proper site display. By default, most browsers allow all cookies, but Users can change these settings or delete installed cookies at any time. Browsers provide such functionality in settings or preferences.
Users can also browse the site in incognito mode, which prevents data collection about their visit.
Using the Service without changing browser settings, i.e., with default acceptance of cookies, constitutes consent to their use for the purposes defined above. The Controller does not use the collected information for marketing purposes.
INFORMATION CLAUSE UNDER ART. 13 AND 14 GDPR REGARDING PROCESSING OF PERSONAL DATA OF CLIENTS AND PERSONS ACTING ON BEHALF OF CLIENTS OF MONIT24 SERVICE
Pursuant to Art. 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR), the Controller of your personal data is Monit24.pl Spółka z ograniczoną odpowiedzialnością, based in Kraków, Plac Wolnica 13/10, 31-060 Kraków.
Your data will be processed for the purposes of fulfilling orders and agreements, handling correspondence (Art. 6(1)(b) GDPR), and issuing invoices under tax regulations (Art. 6(1)(c) GDPR). The Controller may also process data to pursue potential claims (Art. 6(1)(f) GDPR). Providing data is voluntary but necessary to fulfill agreements, orders, or issue invoices. If your data was not provided directly to the Controller, it was received from a contractor on whose behalf you act, to the extent necessary for fulfilling contractual arrangements (contact details). Detailed information on data processing and protection is available in the Privacy Policy at https://monit24.pl
