What is monitoring for public sector
Citizen data security leaves no room for errors — monitoring applications in the public sector is a shield against cyberattacks and failures. Continuous IT system oversight ensures the reliability of public services, eliminating downtime and minimizing the risk of costly incidents.
Monitoring applications is not only prevention but also optimization — smoother system performance translates into faster and more efficient service delivery. Effective monitoring accelerates digital transformation.
Sample scenarios in the public sector
Logging into services with various MFA methods or x-device
Reproducing application submission and e-signature processes
Monitoring system availability from multiple locations
Stress-tests for platform performance to prepare for peak traffic periods
Discover Use Cases
Explore examples of our implementations and real issues solved for administrators in the public sector.
Remember: Monit24.pl requires no installation in your infrastructure. We provide configuration support during the free trial and train you to use the panel.
Problem
A healthcare sector client required continuous monitoring of login functionality for one of their services using the trusted profile. Nobody else was willing to take on this task.
Our solution
We accepted the challenge. For the production application, we prepared a login scenario using the trusted profile with authorization through the mObywatel app and online banking. The scenario was executed every 3 minutes, each time from 3 random locations chosen from a pool of 30. Locations included wired, wireless, and satellite (Starlink) connections.
Problem
A client required visibility of external service availability from the perspective of enterprise information access.
Our solution
To verify service availability, we implemented a login scenario with trusted profile and authorization. This provided real-time observation of the production account and environment.
Recommended solution set
for GOV sector
WebAppCheck
Verification of critical processes using a browser and mobile app by replaying scenarios. Downloads all page elements, executes JavaScript, and generates HAR charts, screenshots, and video recordings to pinpoint failures.
MobileAppCheck
Use of an additional platform to leverage the mObywatel app for monitoring scenarios and trusted profile authorization. We provide unique scenario playback starting on desktop and finishing in the mobile channel.
FullPage
Testing a website by downloading all its elements. Detects HTTP, DNS, and network errors, as well as page load issues. Generates HAR charts and page load time reports.
MailCheck
Verification of email send/receive capability via the mail server. This feature sends an email to a defined address through SMTP, forwards it, and confirms delivery. It also detects problems with email delivery, SMTP errors, and network issues.
Alerts and escalation paths
Receive notifications via more than 20 methods when a scenario fails. Access recordings and detailed information pinpointing exactly where and when the error occurred, enabling faster resolution.
Onboarding in just a moment
Follow 3 simple steps in our onboarding process.
This will allow for precise definition of your requirements and tailored configuration of the monitoring.
The result will be configured and implemented Monit24 in your company, along with the knowledge how to use our platform.
Step 1
Use the contact form to let us know your expectations. Help us understand the problem we need to solve.
Step 2
We’ll define the scope of test monitoring for your case so you can try out our platform and choose functionalities best for you.
Step 3
We’ll launch the first scenario on the same day and guide you on how to use the admin panel and correctly interpret the reports.
See our references.
We share honest feedback from our clients.
99% of our clients stay with us for years!
Monit24.pl has been providing monitoring services for ING Bank Śląski continuously since 2014. Both electronic banking systems for retail and business clients, as well as mobile applications, are tested. Key business processes from the customers’ perspective are monitored, and the service has been granted the status of ING Monitoring Standard.
Tomasz Wróbel
Director, Central Apps Department
Monit24.pl provides monitoring services for the operation of PLAY’s online services and the Play24 mobile application on Android and iOS platforms. The services delivered by Monit24.pl are of high quality and performed on time. We can rely on Monit24.pl for support in analyzing events and monitoring system reports.
Marta Perwenis
Digital Sales Manager
Our company has been using Monit24.pl since 2009 for monitoring servers and web applications provided to our clients, which enables us to maintain control over our IT infrastructure and continuously verify the proper functioning of our SaaS applications.
Krzysztof Mierkiewicz
IT Administrator
Maintaining and ensuring high availability of the online portal requires precise monitoring of the internal IT infrastructure as well as external monitoring of services from multiple locations and internet connections. Thanks to Monit24.pl, the Onet.pl Administration Department has gained a reliable tool for external service monitoring.
Paweł Czarny
Head of IT
1 z 4
Not ready for onboarding yet?
Contact us, or book a meeting!
