Monitoring in banking and finance
Discover examples of use and the implementation process in our favorite field.
What is monitoring for banking and finance ?
Is everything really working? Monit24.pl answers this key question before your clients do on social media.
Specific scenarios such as logging in, making a transfer, or filling out an application are replayed in the app as often as every minute. Each one can be tested from up to 150 locations, across different browsers and operating systems, including authorization in the mobile app — all on the production environment. This is how Monit24.pl operates in the banking sector.
Sample scenarios for your sector
Executing transfers (SMS codes, mobile authorization, hardware tokens, certificates)
Monitoring via web and native mobile banking apps (iOS and Android)
Checking payment points – instant transfers and other online payments
Verifying offer forms, calculators, and similar processes
Testing XS2A APIs (PSD2), comparing access channels (web vs API vs mobile)
Monitoring currency exchange platforms with continuous data stream analysis (e.g., exchange rate accuracy)
Discover Use Cases
Explore examples of our implementations and real problems solved for administrators in the financial sector.
Remember, Monit24.pl does not require installation in your infrastructure. We provide configuration support during the free trial and teach you how to use the panel.
Problem
A client from the banking sector required verification of three key processes in their web application:
– logging into an account
– making a transfer with mobile app authorization
– logging in via bank authentication as a method of merchant verification
Our solution
Our team granted access to PROD access to fully replicate end-user experience. We also installed and configured mobile banking apps. Processes were monitored every minute from over 40 different locations in Poland, including wireless networks. Scenario replay ensured 100% real-time visibility of the production environment.
Problem
An insurance sector client needed to monitor their ecommerce (online policy sales) and internal operations, where 300 field agents used the mobile app as their primary work tool.
Our solution
WebAppCheck simulated completing the insurance purchase form and correctly sending confirmation to the provided email address.
MobileAppCheck reproduced key processes such as policy registration and error notifications within applications. These services ensured a high SLA and shortened response times in cases of unavailability for both B2C clients and field agents.
Recommended solutions for banking and finance.
WebAppCheck
Verification of critical processes using a browser and mobile app by replaying scenarios. Downloads all page elements, executes JavaScript, and generates HAR charts, screenshots, and video recordings to identify points of failure.
Alerts and escalation paths
Receive notifications via more than 20 methods when a scenario fails. Access recordings and detailed information pinpointing exactly where and when the error occurred, simplifying troubleshooting.
FullPage
Verification of the website by downloading all its elements. Detection of HTTP, DNS, and network errors, as well as page loading issues. Generates HAR charts and page load time metrics.
MailCheck
Verification of email send/receive functionality via the mail server. Ensures the message is delivered to the specified address and detects SMTP and network issues.
Deploy monitoring
Pause reports to confirm that previously identified issues have actually been resolved. The system automatically alerts designated users or groups when a previously detected alert is fixed.
Onboarding in just a moment
Follow 3 simple steps in our onboarding process.
This will allow for precise definition of your requirements and tailored configuration of the monitoring.
The result will be configured and implemented Monit24 in your company, along with the knowledge how to use our platform.
Step 1
Use the contact form to let us know your expectations. Help us understand the problem we need to solve.
Step 2
We’ll define the scope of test monitoring for your case so you can try out our platform and choose functionalities best for you.
Step 3
We’ll launch the first scenario on the same day and guide you on how to use the admin panel and correctly interpret the reports.
See our references.
We share honest feedback from our clients.
99% of our clients stay with us for years!
Monit24.pl has been providing monitoring services for ING Bank Śląski continuously since 2014. Both electronic banking systems for retail and business clients, as well as mobile applications, are tested. Key business processes from the customers’ perspective are monitored, and the service has been granted the status of ING Monitoring Standard.
Tomasz Wróbel
Director, Central Apps Department
Monit24.pl provides monitoring services for the operation of PLAY’s online services and the Play24 mobile application on Android and iOS platforms. The services delivered by Monit24.pl are of high quality and performed on time. We can rely on Monit24.pl for support in analyzing events and monitoring system reports.
Marta Perwenis
Digital Sales Manager
Our company has been using Monit24.pl since 2009 for monitoring servers and web applications provided to our clients, which enables us to maintain control over our IT infrastructure and continuously verify the proper functioning of our SaaS applications.
Krzysztof Mierkiewicz
IT Administrator
Maintaining and ensuring high availability of the online portal requires precise monitoring of the internal IT infrastructure as well as external monitoring of services from multiple locations and internet connections. Thanks to Monit24.pl, the Onet.pl Administration Department has gained a reliable tool for external service monitoring.
Paweł Czarny
Head of IT
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