What is monitoring for eCommerce?
Is everything really working? Monit24.pl answers this key question before your clients do on social media.
We replicate the purchase journey from the end-user’s perspective, across multiple platforms simultaneously. We notify you about downtime, prepare load tests for promotional campaigns, optimize store operations, and reduce cart abandonment rates. This is how Monit24.pl supports the eCommerce industry.
Sample scenarios to reproduce in your store on desktop, mobile, or both simultaneously:
– Product search
– Adding a product to the cart
– Logging in or registering a new account
– Entering a discount code or transcribing an SMS code
– Selecting a delivery method and filling in the address
– Completing payment by any method
– Verifying receipt of a confirmation email for order completion
Discover Use Cases
Check out examples of our implementations and the real problems we’ve solved for administrators.
Remember: Monit24.pl requires no installation in your infrastructure. We’ll help configure during the free trial and teach you how to use the panel. We’ll also share unique know-how, valued by over 200 clients.
Problem
A client needed to simulate store load before launching a Black Friday promotion. The goal was to adjust processing capacity and maximize the benefits of marketing campaigns while avoiding any reputational risks.
Our solution
We simulated three scenarios simultaneously:
– creation of 40,000 new customer accounts
– completion of the full purchase process (login, delivery method, payment, confirmation email)
– load on the product search engine
Problem
Our client required continuous insights into whether the purchasing process was functioning properly, with a focus on cart abandonment.
Our solution
We replicated the scenario of adding a random product to the cart, selecting a shipping method, filling in data, and proceeding to the payment confirmation stage — where the process stopped during mobile banking authorization.
The next scenario verified whether products remained in the cart upon returning to the store and tested the ability to complete the order.
Recommended solution set
in eCommerce
WebAppCheck
Recreates the shopping journey, including login and registration, from multiple locations and networks. Takes into account abandoned carts and return-to-purchase flows. Detects errors and anomalies hindering or blocking the purchase process. Downloads all page elements, executes JavaScript, and generates HAR charts, screenshots, and video recordings to identify failures.
MobileAppCheck
We perform mobile app tests on physical devices in our laboratory, primarily on iOS and Android. We offer unique scenario reproduction that starts on desktop and finishes in the mobile channel.
FullPage
Tests the website by downloading all its elements. Detects HTTP, DNS, and network errors, as well as page load issues. Generates HAR charts and page load metrics.
MailCheck
Verifies the ability to send and receive emails with purchase confirmations and double-opt-in for new account validation. Ensures messages are delivered to the defined address and detects SMTP and network issues.
CertExpire
Automatically checks the expiration date of SSL/TLS certificates on the web server. Includes validity verification and proactive notifications before expiry. A minor but often overlooked issue.
Alerts and escalation paths
Receive notifications via more than 20 methods about failures in scenario playback. Access recordings and detailed insights into exactly where and when errors occur, making resolution faster and easier.
Onboarding in just a moment
Follow 3 simple steps in our onboarding process.
This will allow for precise definition of your requirements and tailored configuration of the monitoring.
The result will be configured and implemented Monit24 in your company, along with the knowledge how to use our platform.
Step 1
Use the contact form to let us know your expectations. Help us understand the problem we need to solve.
Step 2
We’ll define the scope of test monitoring for your case so you can try out our platform and choose functionalities best for you.
Step 3
We’ll launch the first scenario on the same day and guide you on how to use the admin panel and correctly interpret the reports.
See our references.
We share honest feedback from our clients.
99% of our clients stay with us for years!
Monit24.pl has been providing monitoring services for ING Bank Śląski continuously since 2014. Both electronic banking systems for retail and business clients, as well as mobile applications, are tested. Key business processes from the customers’ perspective are monitored, and the service has been granted the status of ING Monitoring Standard.
Tomasz Wróbel
Director, Central Apps Department
Monit24.pl provides monitoring services for the operation of PLAY’s online services and the Play24 mobile application on Android and iOS platforms. The services delivered by Monit24.pl are of high quality and performed on time. We can rely on Monit24.pl for support in analyzing events and monitoring system reports.
Marta Perwenis
Digital Sales Manager
Our company has been using Monit24.pl since 2009 for monitoring servers and web applications provided to our clients, which enables us to maintain control over our IT infrastructure and continuously verify the proper functioning of our SaaS applications.
Krzysztof Mierkiewicz
IT Administrator
Maintaining and ensuring high availability of the online portal requires precise monitoring of the internal IT infrastructure as well as external monitoring of services from multiple locations and internet connections. Thanks to Monit24.pl, the Onet.pl Administration Department has gained a reliable tool for external service monitoring.
Paweł Czarny
Head of IT
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Not ready for onboarding yet?
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